Unlock Knowledge from Process to Accelerate AI in Business
Endorsed by Industry Leaders, and Fortune 500 Companies
Recognized as a Major Contender in Everest Group’s Digital Interaction Intelligence Products PEAK Matrix ® Assessment 2024.
Versatile Platform Built with Extensive Experience, Delivering Proven Success
Clients Across the Globe
%
Customer Retention Rate
Verticals Serviced
Years of Trust & Innovation
Recognized with 5 international patents and 2 Indian patents, with numerous others in development.
Versatile Platform Built with Extensive Experience, Delivering Proven Success
Clients Across the Globe
%
Customer Retention Rate
Verticals Serviced
Years of Trust & Innovation
Enterprise Digital Transformation Suite
Discover
Capture Tasks & Processes: Instantly record and document work across formats.
Streamline Workflows: Build accurate process maps to cut inefficiencies.
Uncover Automation Potential: Spot opportunities with rich interaction data.
Enable Automation: Generate bot scripts to feed your RPA investments
Testing automation – Generate Test Assets like User Stories , test cases and test scripts by capturing business processes
Transform
Intelligent Clustering: Transform user actions into optimized workflows.
Advanced Pattern Recognition: Automatically detect steps to streamline or automate processes.
Deep Insights: Monitor performance, application usage, and workforce productivity.
Actionable Recommendations: Get data-driven suggestions to improve efficiency.
Smarter Decisions: Make informed choices with real-time analytics.
Adopt
Test Businesses processes –: Run, monitor, and validate workflows with clear insights to fix issues before market release.
Onboard Faster: Train with interactive, simulation-driven learning.
Content Lifecycle: Manage creation, distribution, and engagement end-to-end.
Unified Knowledge Base: Central hub feeding into AI models.
Your Digital Co-Act : Contextual user Guidance in real time , every step of the way.
%
Increase in Task
Accuracy
%
More Details for Process
Insights
%
Boost in Workforce
Productivity
%
Reduction in Process
Completion Time
Make AI Work to Accelerate AI in Your Enterprise
Success Stories
Revolutionizing Success with Advanced Automation: Real Stories, Real Impact Across Industries
epiplex helps an American multinational personal care corporation to rollout new application to its 14000 workforce
A large wood pulp manufacturing company wanted to onboard their 14000 employees onto a new SAP platform
A 'Big Three' global management consulting firm chooses epiplex platform over competition
A global management consulting firm that offers professional services to corporations, governments, and other organizations from different verticals including process improvement consulting for FIG, and SHaPE sectors
epiplex empowers a prominent Southeast Asian bank to surmount migration challenges
One of the largest banking groups in Southeast Asia whose core businesses are retail banking, wholesale banking, Islamic banking, and life and general insurance.
Our Partners
We extend our heartfelt gratitude to our valued partners who have been instrumental in our journey of growth and success. Your unwavering support, commitment, and collaborative spirit have been the driving force behind our shared achievements. Together, we have navigated challenges, capitalized on opportunities, and forged a resilient bond that propels us towards even greater accomplishments.
What Our Customers Say About Us
Now that we have epiplex for training and onboarding our new hires, we can do the onboarding 1.5 times faster than we used to do it previously, using our traditional method.
Due to the advanced simulation/video SOP feature, we could see a drastic improvement in productivity by 20%.
With the implementation of epiplex tool, the most tedious task of capturing the screens and developing a document has now become easier. Documents can be created quickly and at the same time it is converted to an e-learning for the users to practice the step by step process.
The tool is excellent and quick to learn. Support from the Epiance team is really good as some of the technical issues were addressed quickly.
Epiplex.ai helped us transform our agent training by simulating real call scenarios tailored to our top call drivers. New agents now handle customer queries with greater confidence and speed. We’ve seen a ~ 10% boost in accuracy scores and a 20% increase in overall training throughput. It’s made a measurable impact on both agent performance and customer satisfaction.
Latest Blogs
Accelerating Digital Transformation with AI-Powered Digital Adoption Platforms
Introduction: Why Digital Adoption Is the Missing Link for Digital ROI In today’s fast-paced enterprise environment, organizations often invest heavily in software, ERP, CRM, HRIS, and collaboration tools. But what…
From $64B to $100B: What’s Powering India’s GCC Boom—and Where epiplex.ai Fits In
India’s GCCs: From Cost Arbitrage to Innovation Command Centers India’s Global Capability Centers (GCCs) have undergone a profound evolution.Initially set up to capitalize on cost efficiencies, they’ve now become strategic…
From Cost Centre to Catalyst: How Global Capability Centers Unlock Innovation and Efficiency
The New Era of GCCs: Driving Innovation, Not Just Execution GCCs began with a spreadsheet and a mandate: bring consistency and scale to enterprise operations. When Global Capability Centres (GCCs)…
AI-Powered Video-to-Process Documentation | Epiplex
In today’s dynamic corporate environment of hybrid work and remote teams, organizations increasingly rely on digital platforms like Microsoft Teams or Zoom for trainings, product walkthroughs, and process demonstrations. These…
Transform Business Processes with AI-Driven Process Insights
In the modern business world, efficiency isn't just a nice-to-have — it's the difference between thriving and struggling to keep up. But, as organizations scale and evolve, inefficiencies inevitably creep…
How Is Task Mining in BFSI Transforming the Industry?
Task Mining in BFSI (Banking, Financial Services, and Insurance) is becoming a game-changer as the sector undergoes a massive shift, driven by new technologies that promise to make operations faster,…
Task Mining: A Catalyst for Digital Transformation
Digital transformation is no longer just a buzzword; it has become the engine of progress in today’s competitive business landscape. Companies are increasingly seeking ways to modernize, streamline operations, and…
The Art and Science of Effective Knowledge Transfer
When Davis, the CEO of a large financial services organization, took the decision to move the back office operations overseas to Philippines, employee training was not his key priority. Yet…
Navigating Enterprise Transition Challenges: Are You in the Same Boat?
Disruption has the power to compel change, and the advent of digital disruption has forced several conventional business models as outdated practices. Enterprises looking to stay competitive must now reorient…
Enhancing Employee Productivity through Strategic Onboarding Solutions
Enhancing Employee Productivity through Strategic Onboarding Solutions The concept of the workspace has experienced an irreversible transformation. As the global scenario gradually returns to its pre-pandemic norms, businesses are now…
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